Shipping Policy

At ShopiloShelf, we aim to provide a smooth and reliable shopping experience for our customers across Pakistan. Please review our shipping policy for details on delivery times, shipping charges, and order processing.

1. Shipping Coverage

  • We currently deliver to all major cities and towns across Pakistan.
  • Some remote areas may have limited delivery options or extended shipping times.

2. Order Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard Delivery: 3-7 business days, depending on the destination.
  • Express Delivery: 1-3 business days (available in select cities with additional charges).
  • Unexpected delays may occur due to weather conditions, courier issues, or public holidays.

4. Shipping Charges

  • Standard Delivery: Free shipping on orders .
  • Express Delivery: Additional charges apply and vary based on location.
  • Shipping charges will be calculated at checkout before confirming your order.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment.
  • You can track your order through our courier partner’s website.

6. Cash on Delivery (COD)

  • COD is available in most cities across Pakistan.
  • Customers must ensure they have the exact amount ready at the time of delivery.
  • Refusal of a COD order without valid reason may affect future purchases.

7. Failed Deliveries & Address Issues

  • Please provide an accurate shipping address and contact details.
  • If a delivery attempt fails due to incorrect details, additional charges may apply for reshipping.
  • Orders may be canceled if multiple delivery attempts fail.

8. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact our support team within 48 hours of receiving the package.
  • We will assist in resolving the issue.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:
📩 Email: [shopiloshelf@gmail.com]

Thank you for shopping with ShopiloShelf! We appreciate your trust in us.